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For vivo NEX S /A Case Slim Ultra Thin Clear Transparent Soft TPU Silicon Cover Nature Mobile Phone Protective Skin Shell 6.59″

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For vivo NEX A /S Case Slim Ultra Thin Clear Transparent Soft TPU Silicon Cover Nature Mobile Phone Protective Skin Shell 6.59″

1. Compatible Model: for vivo NEX A,for vivo NEX S (NEX Special Edition,NEX Ultimate). (Depending on your choose)

2. Flexible and durable TPU material offers a soft & comfortable grip..
3. Ultra-slim design adds maximum protection with minimal bulk for your mobile.
4. Transparent Design makes your phone look premium with great protection without detracting from the phone’s design.
5. Precision-placed cutouts keep your mobile fully and easily accessible.
6. Easy to install and remove, convenient for carrying.
7. Package Included: 1 X Ultra thin TPU Case(not include phone)

Color Mismatch:Differences in color may be caused by some other reasons such as color reflection in the monitor, lighting, background etc. However, if you believe that the item received is in wrong color, please contact us to see if a return or refund is possible.

Payment:

  • We support all payment on shopping platform,you can shoose the mode of payment according to your habits payment mest be made within 5 days of order..
  • We accept, Alipay,Credit card, Western union, Money gram and TT etc..

Shipping:

  • We will send out your item as soon as possible, usually in 1-3 days after your payment. And we only ship to the address you left on the Aliexpress. Will write you the tracking number after the sending.
  • Different shipping methods take different time for you to get the goods, so before you choose the shipping method please notice the shipping time it takes. It is recommend that you choose Standard Shipping method as possible,because it will be more stable and efficient. We are not responsible for any accidents, delays and other issues that are the responsibility of the shipping service.
  • Any import fee and Custom fee are the buyer’s responsibility.

Returns &Refund Policy:

  • If you are not satisfied with our products,or it has some problem,Please do not hesitate to contact us first, we will respond to you timely and solve all problem until you are satisfied.
  • All the returns need to be sent by your local registered post mail or EMS.
  • If you ship by DHL, UPS or others, we are not able to receive it due to China Custom regulation.
  • Please contact us for return address and details before you send the item back. We do not accept any returns without previous notice.Please ensure the item will be returned in good condition with the original packaging. We will send new replacement or refund once the item is received.

Feedback:

  • Feedback is very important to us. Once you have received your items, please take time to leave feedback to inform us that you are satisfied with our goods and service. Positive feedback will help us improve our products and service.
  • Please don’t leave Negative feedback without asking us for help first. We will do our best to give you best solving of problems, so if there is some problems, please communicate with us first, and we will give you the best solving.

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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of mobilephone (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.mobilephone.asia

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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