Q1:When a buyer leaves a message, will you deal with it in time?
Of course, we will deal with it in a timely manner. But there are message orders, in our delivery system will automatically be classified as pending orders, must be processed by the manager before shipment, if it’s not a particularly important message, please fill in carefully, so it is easy to delay the hair Delivery time, and waste your valuable waiting time for delivery.
Q2:About choosing multiple colors
When you need a variety of colors of the same product, please select the appropriate color in the shopping cart, and finally pay together. Do not select only one color at a time and purchase more than one quantity, and then leave a message to us that color 1 and color 2 are required. We are obliged to meet your requirements, but this will at least postpone shipping for 1-2 days. Because we need to process a lot of such messages every day, and then based on the previous question, you know why.In order to avoid delays in delivery, we recommend that you order as accurately as possible.
Q3:Comment about dropshipping buyer
We do not leave order information about the price of the goods in the package. We will choose the logistics that you selected when placing an order to ship. So under normal circumstances, you can not leave a message, so as not to delay the delivery time, so that your buyers spend longer waiting for receipt.
Q4:About after salesI have not received the goods yet. What should I do?
If the remaining delivery time is still long, please wait patiently. According to our experience, we contacted the post office to check the merchandise logistics information when the goods receipt did not time out. The post office would allow us to wait. Therefore, if you encounter such a situation, please contact us at the time of about 1 week of the remaining receipt time. We will arrange for reissuance or refund. Before this, please do not open the dispute. The time for the dispute to be refunded is very long. In order to guarantee your interests, please contact us to solve the problem for you.
Please do not open the dispute first and contact us.
If you have any questions, please contact us first. We will promptly respond to your questions and provide solutions that will satisfy you. Please believe in us, we always protect your interests and provide them with the most effective solutions, save your money in time and not waste your time.